Customer care

SHIPPING

Every piece is custom made according to your order.

Please allow up to 14 days for production and delivery from

Los Angeles. Please contact RIIA customer support team for faster delivery options. Additional charges may apply.

US domestic shipping is free.

International delivery costs 25$. Taxes and duties are not included. This charges will be collected by shipping provider. All international delivery is shipped via UPS or Fedex.

RETURNS & EXCHANGES

All jewelry sales are final.

Our exchange policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

We only replace items if they are defective or damaged. If you need to exchange, send us an email at info@theriia.com.

CARE

Fine jewelry is crafted to last a lifetime. Use this simple guides to care about your jewelry.

Cleaning jewelry

Clean your jewelry regularly. Polish jewelry with polishing cloths.

Storing jewelry

Keep jewelry organized to prevent damage. Use individual jewelry cases for each piece.

Wearing jewelry

Avoid contacts with cosmetics and other chemicals. Remove jewelry during manual work, workouts etc.

PRIVACY POLICY

Please check our Privacy Policy here.